Warranty, Return, & Service Agreement

New Item Return Policy and 30 Day Limited Guarantee

Every product you buy from NCS, LLC is backed first by the product manufacturer's or supplier’s warranty. NCS's 30 day limited guarantee may also apply. NCS's 30 day limited guarantee provides for either exchange or refund of qualifying merchandise. To determine if the product you wish to purchase qualifies for NCS's 30 day limited guarantee or if other coverage applies please ask an NCS representative.

Software, consumables and some other categories of products that do not qualify for NCS’s 30 day limited guarantee have less extensive returns privileges and may be supported exclusively through the manufacturer’s or supplier’s warranty. Terms and conditions may vary by manufacturer, supplier or product. NCS will assist customers whenever possible in gaining satisfaction with product manufacturers and suppliers.

All returns require the original purchase receipt. Returned products must be in new condition, include original outer packaging, all disks, registration cards, inner packing materials and other accessories and be received within 30 days of the date shipped.

We reserve the right to refuse for return or charge a restocking fee for damaged, incomplete or otherwise non-conforming returns. Returns will not be accepted without a customer provided original sales receipt issued by NCS, LLC or when the product manufactures or distributors return policies supersede ours.

Used or Refurbished Item Return Policy

All used or refurbished items are sold "AS-IS" and contain no warranty or return authorization policy unless otherwise stated by NCS, LLC.